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Frequently asked questions

Account Questions:
How do I open my HourMining.com Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Create an Account".

May I open several accounts in your program ?
No, you can have only one account registered from one PC or IP address.

How can I change my e-mail address, e-currency accounts or password?
Log into your HourMining account and click on the "Edit Profile". You can change your password there. If you want to change your email or e-currency accounts, please contact our support via your registration email.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.


Investment Questions:
How can I invest with HourMining.com ?
To make a investment you must first become a member of HourMining.com. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

Which e-currencies do you accept ?
For now, we accept Bitcoin, Perfect Money, Payeer and AdvCash, and we will add more e-currenies if needed.

I wish to invest with HourMining.com but I don't have an any ecurrency account. What should I do?
You can open a free Bitcoin account here: www.blockchain.info or coinbase.com
You can open a free PM account here: www.perfectmoney.is
You can open a free Payeer account here: www.payeer.com
You can open a free AdvCash account here: www.advcash.com
How long does it take for my deposit to be added to my account ?
Your account will be updated as fast as you send a payment for PerfectMoney, Payeer and AdvCash. For bitcoin deposit, you should wait for 1 confirmation of the bitcoin network, please be patient.

What's the minimum investment ?
The minimum investment is $10.

Can I make reinvestments ?
Yes, you can reinvest, but we don't allow to reinvest from account balance.

Can I make several investments?
Yes, you can make several investments in same plan at same time, however different plans is not allowed in the same time. The different payment system investments is limited in the same account.

Is HourMining.com will return the Principal?
No, the principal will not return, you can only get your hourly profit every hour according to our plans.

Do you have any additional rules ?
The only one rule left is our system don't allow multiple plans active in the same time and cross the plans. But deposits in same plan in the same time are allowed.


Withdrawal Questions:
When can I withdraw my profit ?
You can withdraw your profit every hour.

What's the minimum withdrawal ?
The minimum withdrawal for bitcoin is $1, for other e-currencies, the minimum withdrawal is $0.1.

How long does it take to withdraw money ?
Withdrawals are usually processed instantly, but it will take up to 24 hours in some time, if you find your withdrawal is pending, please be patient, it will be processed in 24 hours.

Can I withdraw my earnings to a different e-currency account ?
No, all deposits are done in the e-currency of the same payment system that was used for the investment. We do not exchange currencies when paying out in order to avoid dispute and make an balanced conditions for all payment processors.


Affiliate Program Questions:
What is the affiliate Program?
Affiliate Program (Partnership Program) is an opportunity for our members to earn some extra income by inviting other people to open an investment account with Btctrust.Biz. You can earn 4% referral commission if your referrals make deposits.

Can I recommend myself for commission and bonus?
No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.

When do you pay referral commission ?
We pay referral commission into your account Balance instantly after referral make Deposit for e-currencies.



referral commission news
[Solved]PerfectMoney API Issue
The PerfectMoney changed the deposit API, due the fact that, all deposit via Perfecmoney ... ...

Oct-4-2017 03:03:03 AM

read more
Bitcoin deposits and withdrawals are back to normal again
Bitcoin deposits and withdrawals are back to normal again. thanks for your patience! ...

Aug-2-2017 03:48:16 AM

read more

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